1. Overview
Business identity. Fifth Avenue Properties is operated by FAH Developments Inc., an Alberta corporation.
Fifth Avenue Properties ("Fifth Avenue Properties," "we," "us," or "our") respects your privacy. This Privacy Policy applies to information we collect through our websites, landing pages, investor inquiry forms, appointment booking pages, email, phone, SMS/text, video meetings, voicemails, advertising campaigns, and other channels connected to our real estate investment, capital raising, and investor-relations activities.
By using our websites or submitting information to us, you acknowledge that we may process your information as described in this Privacy Policy and in our Terms and Conditions.
2. Information We Collect
We collect information you provide directly, information generated through your interactions with us, and limited technical information from your browser or device.
Information you provide
- Name, email address, phone number, location, and other contact details.
- Investor profile information, including investment interests, requested market, capital range, timing, qualification details, and accreditation or suitability-related responses where applicable.
- Appointment details, messages, questions, form responses, documents, and other information you choose to submit.
Information collected automatically
- Device, browser, IP address, referral source, page activity, campaign parameters, and approximate location signals.
- Advertising, analytics, form, CRM, call, calendar, and messaging data connected to your inquiry.
- Call recordings, transcripts, summaries, voicemails, and meeting notes where permitted by law.
3. How We Use Information
We may use your information to:
- Respond to your inquiry and provide requested information about projects, services, or investment opportunities.
- Schedule, confirm, conduct, record, transcribe, summarize, and follow up on calls or meetings.
- Assess eligibility, qualification, suitability, market fit, and next steps for informational investor-relations purposes.
- Operate, secure, debug, measure, and improve our websites, forms, workflows, reporting, advertising, and client experience.
- Send service, appointment, administrative, marketing, or investor-relations communications where permitted.
- Comply with legal, regulatory, contractual, diligence, audit, accounting, security, and dispute-resolution obligations.
4. Communications and Recording Consent
By submitting information, booking a call, or contacting us, you agree that Fifth Avenue Properties and its representatives may contact you by phone, email, voicemail, calendar invite, and similar non-SMS channels about your inquiry, appointments, related opportunities, and services.
If you separately select an optional SMS consent checkbox, Fifth Avenue Properties may send recurring text messages concerning your inquiry, requested information, consultations, and appointments. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive SMS messages is not a condition of purchase or investment.
Calls, video meetings, voicemails, and related communications may be recorded, transcribed, summarized, monitored, or analyzed for quality assurance, training, documentation, compliance, follow-up, and client-service purposes where permitted by law.
You may opt out of marketing emails by using the unsubscribe link in an email. You may opt out of SMS/text messages at any time by replying STOP; reply HELP for assistance. Opting out of SMS does not prevent non-SMS communications where otherwise permitted.
5. Call Recording Notice
Fifth Avenue Properties may record, transcribe, summarize, monitor, and analyze phone calls, video meetings, voicemails, and related communications with you where permitted by law. This includes calls with our sales, investor-relations, operations, support, and representative teams.
We use call recordings, transcripts, summaries, and notes for quality assurance, training, documentation, compliance, appointment follow-up, dispute resolution, workflow improvement, and client-service purposes. These records may be stored in our CRM, call, meeting, analytics, documentation, and internal reporting systems and may be shared with service providers or representatives who help us operate those systems.
If you do not want a call recorded, please tell the representative at the start of the call. We may be unable to continue a call or provide certain services without an accurate record.
6. How We Share Information
We do not sell or rent your personal information as a standalone product. We may share information as reasonably necessary with:
- Fifth Avenue Properties affiliates, owners, employees, contractors, representatives, and advisors.
- Service providers that support hosting, CRM, forms, calendars, calls, email, SMS/text, analytics, advertising, document management, security, and business operations.
- Professional advisors, lenders, brokers, project partners, diligence providers, fund administrators, or transaction parties when relevant to your inquiry or a potential opportunity.
- Government authorities, regulators, courts, law enforcement, or other parties where we believe disclosure is required or appropriate to comply with law, protect rights, prevent misuse, or respond to legal process.
- Successors or assigns in connection with a merger, financing, restructuring, sale, transfer, or similar business transaction.
Mobile information and SMS consent. Mobile phone numbers, SMS opt-in data, and messaging consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. We may provide this information to service providers solely as necessary to deliver and support the messaging program requested by the user. Those service providers may not use mobile information for their own marketing or promotional purposes. SMS opt-in data and consent will not be transferred to any other third party.
7. Cookies, Analytics, and Advertising
Our websites and advertising campaigns may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies to operate pages, remember preferences, measure performance, attribute campaigns, prevent fraud, and improve marketing relevance.
Third-party advertising and analytics providers may process limited technical and usage information according to their own policies. You can adjust cookie settings through your browser or device. Some website features may not function properly if cookies are disabled.
8. Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, support investor relations, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and protect our systems.
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on where you live and how you interact with us, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, or information about how your personal information is processed. You may also have the right to opt out of certain marketing communications or targeted advertising uses where applicable.
To make a privacy request, contact us using the details below. We may need to verify your identity and may retain certain information where permitted or required for legal, security, or business-record purposes.
10. Cross-Border Processing, Children, and Third-Party Links
Cross-border processing
Fifth Avenue Properties and its service providers may process and store information in the United States, Canada, and other jurisdictions. Privacy laws in those jurisdictions may differ from the laws where you live.
Children
Our websites and investor inquiry channels are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.
Third-party links
Our websites may link to third-party websites, calendars, forms, video platforms, payment processors, or document portals. We are not responsible for the privacy practices of third parties.
11. Contact
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Fifth Avenue Properties, operated by FAH Developments Inc.
Suite 620, 10201 Southport Road SW
Calgary, AB T2W 4X9
Canada
Email: [email protected]
Phone: 250-764-3778
Website: https://www.fifthaveproperties.com
We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date.